Board & train software

Every stay, run like a real program

Most software treats board & train as a longer-than-usual session. HeelYeah! runs it as a structured program: defined success criteria, daily documentation, full owner visibility and nightly AI summaries.

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A board & train daily update for Piper with notes, three photos and progress tags, shared with and viewed by her owner

Scrub through a stay

This is Piper's two-week manners program, day by day, exactly as her owner Dana saw it. Scrub through the stay and watch her land more of her reps each day.

  1. Day 1 · Sat, Sep 19

    Arrival day

    Explored the yard for 20 minutes, took food from Riley quickly, and crated overnight with a chew. Quiet by 10pm.

    First evening
    ✓ Settled quicklyFood motivated
    Nightly summary Settling in well. Strong food drive gives us an easy currency for training.

    Shared with Dana · Dana viewed at 6:10 PM

  2. Day 2 · Sun, Sep 20

    Baseline walk

    Pulls toward other dogs and recovers in about 10 seconds. Great food drive, so we're using meals for training.

    BaselineWorking on: Pulls on leash
    Nightly summary Baseline set: leash pulling around dogs is the priority; recovery is already fairly quick.

    Shared with Dana · Dana viewed at 7:02 PM

  3. Day 3 · Mon, Sep 21

    First place session

    Built duration on the mat to 90 seconds and released on cue every rep.

    ✓ Place · 90 sec
    Nightly summary Place is clicking fast. Expect duration to climb quickly this week.

    Shared with Dana · Dana viewed at 5:48 PM

  4. Day 4 · Tue, Sep 22

    Loose leash, familiar loop

    Neighbourhood loop with 3 check-ins per block, no cue needed. Rested well after.

    Loop walk
    ✓ Check-ins on her own
    Nightly summary Leash work improving on familiar routes. Next: add distractions.

    Shared with Dana · Dana viewed at 8:15 PM

  5. Day 5 · Wed, Sep 23

    Field trip day

    Held her place on the pet store counter for four minutes while shoppers walked past, then settled on a trail wall with the leash loose. Sat for greetings on 4 of 5 reps.

    Place at the store
    Settle on the trail
    Play break
    ✓ Place · 4 min✓ Sit for greeting 4/5Working on: Jumping when excited
    Nightly summary Strong week-one trajectory. Watch: jumping returns when play gets exciting.

    Shared with Dana · Dana viewed at 6:02 PM

  6. Day 6 · Thu, Sep 24

    Polite hellos

    Practised greetings with three volunteers. Four paws on the floor on 7 of 10.

    ✓ Greetings 7/10
    Nightly summary Greetings responding well to calmer set-ups; keep arousal low before hellos.

    Shared with Dana · Dana viewed at 5:30 PM

  7. Day 7 · Fri, Sep 25

    Rest and enrichment

    A lighter day: sniff walk, puzzle feeder, and short place reps to keep it fresh.

    Decompression
    Nightly summary Good recovery day. No regressions after a busy week.

    Shared with Dana · Dana viewed at 9:12 PM

  8. Day 8 · Sat, Sep 26

    Doorbell drills

    Place held through the doorbell twice. Broke once for a skateboard, re-settled on the first cue.

    ✓ Place through the doorbellWorking on: Skateboards
    Nightly summary Place holding under real-world noise. Skateboards are the new edge case.

    Shared with Dana · Dana viewed at 6:40 PM

  9. Day 9 · Sun, Sep 27

    Busy market edge

    Fifteen minutes of loose leash along the farmers' market. One lunge at a dog at 10 ft, recovered in 3 seconds.

    Market walk
    ✓ Recovery · 3 sec
    Nightly summary Recovery from dog triggers down from 10 seconds to 3. Clear leash progress.

    Shared with Dana · Dana viewed at 7:25 PM

  10. Day 10 · Mon, Sep 28

    Greetings, proofed

    Sat for every greeting today, 10 of 10, including two very excited kids.

    ✓ Greetings 10/10
    Nightly summary Greetings goal close to met. Keep practising with high-energy people.

    Shared with Dana · Dana viewed at 5:55 PM

  11. Day 11 · Tue, Sep 29

    Distraction proofing

    Place for six minutes with food on the floor nearby. Didn't break once.

    ✓ Place · 6 min
    Nightly summary Place duration and distraction tolerance both well past target.

    Shared with Dana · Dana viewed at 6:18 PM

  12. Day 12 · Wed, Sep 30

    Owner video call

    Dana joined a video call to watch the leash routine live and ask questions about the handoff.

    Owner check-in
    Nightly summary Owner engaged and confident. Handoff plan on track.

    Shared with Dana · Dana: live on the call

  13. Day 13 · Thu, Oct 1

    New trail, no warm-up

    Ran the whole routine at a trail she'd never seen, with no warm-up. Held up well throughout.

    New trail
    ✓ Generalizing
    Nightly summary Skills generalizing to new places. Ready for the final assessment.

    Shared with Dana · Dana viewed at 8:02 PM

  14. Day 14 · Fri, Oct 2

    Final assessment

    All three goals met. Go-home homework, videos and the program report are in Dana's portal.

    ✓ All goals met
    Nightly summary Program complete: every exit criterion met. Recommend two follow-up sessions to keep it going at home.

    Shared with Dana · Dana viewed at 4:47 PM

  15. Go-home · Sat, Oct 3

    Go-home lesson

    Handoff lesson with Dana: she ran place, leash and greetings herself. The two follow-up sessions from her package are booked.

    Reunion
    ✓ Handoff doneFollow-ups booked
    Nightly summary Stay closed. Follow-ups booked from the package.

    Shared with Dana · Dana: at pickup

The full board & train lifecycle, documented

From intake to go-home, every stay is captured the same way, so progress is clear to you and to the owner.

  1. Before the stay

    Paperwork and payment, sorted before drop-off.

    Set the vaccines you require, let owners upload the paperwork for you to review, and get expiry warnings before drop-off day instead of at the door. Take a deposit, or put the stay on a payment plan whose invoices raise themselves on their due dates.

  2. Drop-off

    A structured intake, not a sticky note.

    Presenting problems, success criteria, baseline behavior, scope, safety constraints, home environment, owner capability, transfer plan, milestones and exit criteria, all captured before the dog walks in.

  3. Each day

    One log per dog, with photos and video.

    Notes, behavior signals, trainer flags and media in a single daily entry. It replaces the scattered texts and one-off updates owners get today.

  4. Each night · B&T-specific AI

    An AI summary of the program so far.

    At your local time, HeelYeah! turns the day's logs into a program summary: progress trajectory, regression risks and what to watch for. Regenerate it on demand, and review and edit it before the owner sees it.

  5. Anytime

    Owners check in without texting you.

    Owners log into their own portal to see the daily logs, photos and progress whenever they want. Mid-program change requests are tracked too: the owner proposes, you approve or reject.

  6. Go-home and after

    The training keeps going after pickup.

    Sell the boarding days and the go-home 1:1 sessions as one package. The follow-ups stay bookable against what the owner already bought, and homework, resources and automated check-ins keep the practice going.

Board & train questions

Most CRMs treat board & train as a longer-than-usual session. HeelYeah! treats it as a structured program with defined success and exit criteria, daily documentation with media, full owner-portal visibility, and nightly AI program summaries.
Yes. Owners log into their own portal and can see the day-by-day logs, photos, and progress whenever they want, which cuts down on anxious check-in texts.
Each night at your local time, HeelYeah! generates a program summary from that day's journal logs, covering progress trajectory, regression risks, and watchouts. You can also regenerate it on demand, and you review and edit it before the owner sees it.
Yes. Take a deposit at purchase, or put the stay on a payment plan so the owner pays across several installments, and each installment invoice mints itself on its due date. Set one fixed schedule, offer a menu of plans the owner picks from, or let them build their own inside limits you set.
Yes, on the Heel plan and up. Draw your facility once in the Kennels layout builder, then assign board & train dogs to real runs from the same floor plan your front desk and care floor read, and the assigned run shows on the dog's program page. See the full kennel management module, or read kennel management without a whiteboard.
HeelYeah! has five named tiers: Free ($0/month), Sit ($9.99/month), Fetch ($49/month), Heel ($99/month, the most popular tier), and Franchise (custom pricing). Start free and move up as you grow.

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